WMU Alumni Association Call Center | WMU Alumni

WMU Alumni Association Call Center

The WMU Alumni Association Call Center is part of University Advancement at WMU. Our mission is to provide a connection between alumni/friends and the University and to solicit funds for WMU. We employ 15-30 Student Alumni Ambassadors and offer successful Student Fundraisers the opportunity to move into other open student positions within University Advancement.

The Alumni Association Call Center is a fun-filled atmosphere with flexible schedule availability.

The Student Fundraiser can work:

Monday: 1:30 p.m. to 4:30 p.m. and 5:30 p.m. to 9 p.m.

Tuesday: 5:30 p.m. to 9 p.m.

Wednesday: 1:30 p.m. to 4:30 p.m. and 5:30 p.m. to 9 p.m.

Thursday: 5:30 p.m. to 9 p.m.

Friday: 1:30 p.m. to 5 p.m.

The SAA Fundraiser must commit to a minimum of three shifts per week. The pay rate begins at $11.00/hour.

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Student Fundraiser Responsibilities

  • Professionally represent WMU
  • Correctly and carefully update alumni record information
  • Build rapport with alumni
  • Follow the call guidelines
  • Inform staff of alumni concerns or requests
  • Accurately record the results for each contact
  • Provide complete and thorough information to alumni of all campaigns
  • Solicit funds for WMU
  • After the first evaluation, the fundraiser must continue to receive satisfactory evaluations
  • Other duties assigned by Staff

 

Why Work Here?

  • Great opportunity for professional development
  • Competitive and fun atmosphere
  • End of the year banquet
  • Short shifts— 3 or 3.5 hours
  • Time off for all University closure

 

Successful Student Fundraisers have the following qualities:

  • Extreme loyalty to and pride for WMU
  • Confidence, enthusiasm, and the ability to build rapport
  • Knowledge of valid and interesting WMU facts
  • Ability to properly deal with rejection
  • Appreciation towards alumni and donors
  • Current student at WMU in good academic standing
  • Personable and enjoyable to speak with
  • Self-motivated and demonstrates timeliness
  • Willingness to learn new tasks and immediately implement them
  • Have a full understanding and command of the English language
  • Applications are currently being accepted for the upcoming semester.
  • Once hired, you will have the option of enrolling in direct deposit.

 

Contact Us

For hiring and related questions: (269) 387-8720

For other inquiries, call our shift phone: (269) 387-8701

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